Privacy Policy

Introduction to Keep Sailing Privacy Policy

At Keep Sailing, we are committed to safeguarding the privacy and confidentiality of the personal information provided by our clients, participants, and staff. This Privacy Policy outlines how we collect, store, and use your personal data, ensuring compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR).

We aim to be transparent about the types of information we collect and how it is used, while respecting your privacy and preferences.We collect personal data for various purposes, such as processing bookings, managing training courses, and enhancing our services. This includes information like contact details, attendance records, medical or dietary needs, and photographic images from events.
We take all necessary measures to protect this data and ensure it is only used for legitimate purposes.

Our policy also explains how we handle the data we share with trusted third-party services, such as the Royal Yachting Association (RYA), and the procedures in place in the event of a data breach.

By using our website or booking a course with Keep Sailing, you acknowledge that you understand and agree to the terms outlined in this Privacy Policy. If you have any concerns or questions about the handling of your personal data, please don't hesitate to contact us directly.
See Booking T&C's
INFORMATION WE MAY COLLECT AND STORE:
  • Contact information (names, address, email, telephone number) for temporary memberships and bookings
  • Medical and dietary information for attendees of courses
  • Attendance information for analysis and aggregated reporting.
  • Photos and videos of course participants.
  • CCTV images.
PRIVACY AND DATA PROTECTION PHILOSOPHY

At Keep Sailing, the protection of personal data is a top priority. We value the privacy of the individuals whose data we collect. We strive to minimise unnecessary communications and only collect or process personal data when absolutely necessary. We never sell or make public personal information.

PHOTOGRAPHY POLICY

Occasionally, photographs or videos may be taken of groups or individuals for coaching, event recording, and promotional purposes. These images will not include identifying information such as names. By booking a course, you consent to the publication of such images on the Keep Sailing website, within Keep Sailing premises, and/or in Keep Sailing advertising, including social media. If you wish to opt out of having your image taken, please contact us via email (info@keepsailing.co.uk) before or during the course or event.

GDPR COMPLIANCE

The General Data Protection Regulation (GDPR), effective from 25 May 2018, enhances the protection of privacy rights. We aim to comply with GDPR as well as the existing UK Data Protection Act 1998 and the Privacy and Electronic Communications Regulations (PECR). This website complies with national and international legislation.

CONTACTING KEEP SAILING

We strive to comply with GDPR and other regulatory laws. As a small business, we encourage direct communication to address any concerns. If you have any concerns, please contact us at info@keepsailing.co.uk.

PERSONAL INFORMATION WE COLLECT

Like many websites, we collect and use personal data for various purposes. We limit the collection of personal information to protect the identity of visitors to our website. For certain promotions and to access specific features such as receiving our newsletter, we may request voluntary submission of information such as name, email address, country, etc.

SITE ANALYTICS, SALES AND SERVICES

Personally identifying information collected through the Keep Sailing website is used for processing and managing subscriptions, tracking site usage patterns and statistics, delivering services, and conducting market research or information request fulfillment, unless otherwise indicated. We may use cookies and software logs to monitor website usage and gather non-personal information about visitors.

EMAIL NEWSLETTER AND PROMOTIONAL MATERIALS

If you choose to join our email newsletter or promotional mailing list, your email address and personal data may be shared with third-party processors who provide email marketing services (outlined in section 5.0). You can unsubscribe from this service using the links in our emails or by contacting us directly at info@keepsailing.co.uk. If you are under 16 years of age, parental consent is required before joining our email newsletter.

THIRD PARTY DATA PROCESSORS

We use third-party services to process personal data on our behalf. These services comply with the legislation outlined in section 2.0. Third-party services used for storing or processing personal data may include Google, Mail Chimp, Stripe, RYA, and the Police (at their request).

DATA BREACHES

In the event of a breach to this website's database or any third-party processors, we will report it to the involved individuals and the ICO (or other relevant authorities) within 72 hours of identifying the breach, in accordance with GDPR.

ACCEPTANCE OF PRIVACY POLICY TERMS AND CONDITIONS

By using this site or booking with Keep Sailing, you agree to the terms and conditions of this Keep Sailing Website Privacy Policy. If you do not agree, please do not use this site. We reserve the right to change, modify, add, or remove portions of this policy at any time. Any changes to the policy will be made available on this page before taking effect.

POWERBOAT COURSES - Sharing data with the RYA

Upon completing a course, your name, email, date of birth, and address will be transferred to the RYA's central database to record course details and certifications obtained. This information allows the RYA to update existing records, verify certificates, and manage certifications. After one year from course enrollment, your user account will be removed from www.ryainteractive.org. Full details on how the RYA handles personal information can be found on www.ryainteractive.org.

DATA FROM COURSES

We retain records of issued certificates and copies of relevant booking terms and conditions. These records are kept for verification purposes in case of lost certificates. It is recommended to keep records for up to seven years, although we may delete this information sooner.

DATA TRANSFER

We share some data (name and address) with the sailing club where you attend a course, enabling temporary membership and data analysis. For more information, please refer to our data transfer policy.

INSTRUCTORS / STAFF

Keep Sailing stores the instructor information provided. We also share information with the RYA Recognised Training Center at which you instruct. For more information, please refer to our data transfer policy. If you wish to have your data deleted, please request it.

If a DBS Disclosure application is required, Keep Sailing may process personal data related to the application and certificates. The RYA is required to have a policy on handling Disclosure information as per the DBS Code of Practice (available on request).

WHAT'S APP GROUPS

Keep Sailing may use WhatsApp Groups. Please note that joining a WhatsApp group is optional, and by joining, you consent to others in the group having access to your contact information displayed on WhatsApp. Keep Sailing Limited is not responsible for any abuse within the WhatsApp group, and participants can be removed.

CONTACT US

If you need to contact us please write to us at info@keepsailing.co.uk